POLICIES AND PROCEDURES

AVAILABILITY: Most B&Bs require a two-night minimum except during Marathon in April, graduation dates in May and June, in the fall (September and October) and other special events, in which there is a three-night minimum unless it is shorter notice or some weekdays at some properties. Hotels and some larger Inns accept one night.

RATES/ROOM TAX: Rates are for single or double occupancy and indicate from low (Winter) season to high season. During special events rates are higher than posted. Many properties charge extra for additional guests. Please ask about reduced winter rates. Small B&Bs are exempt from room tax. Rates will indicate tax only if it applies.

Every effort has been made to assure you that the information provided here is accurate in all details as of the day of publication. In the unlikely circumstance that last minute changes have occurred in rates or offerings, you will be informed of such changes before your reservation is confirmed.

For help call us at 888-486-6081 or email a request on the Inquiry Form page.

TO MAKE A RESERVATION:

Call us at the numbers below OR complete the Reservation Form to fax OR complete a reservation form on our CHECK AVAILABILITY Boston or Check Availability Cambridge and Brookline page, which is secure.

PAYMENT PROCEDURES: We require a deposit equal to 50% plus any applicable taxes or fees. If you are new to our service, please add $20 ($25 overseas) one time agency fee. Full payment is required 2 weeks prior to arrival during standard times and one month prior to arrival during event times and for long-term reservations. We accept MC, Visa and Discover. Your deposit is acceptance of our cancellation policy.

CANCELLATION POLICIES:

One-time Agency fee: Non-refundable.

Standard Cancellation Policy: Minimum $25 applies to all cancellations regardless of cancellation date. If cancel more than 2 weeks prior to arrival date, $25. If cancel or shorten stay 2 weeks to 24 hours, 50% of number of days cancelled unless re-booked. If cancel or shorten stay within 24 hours, the first cancelled night is non refundable. Your deposit is acceptance of this cancellation policy.

Event Cancellation Policy: (Graduation periods, the Boston Marathon, the Fall foliage season in September and October and an occasional Special Event):  $100 if cancelled more than one month prior to arrival. Non-refundable for nights not rebooked if cancelled one month or less prior to arrival.  Also applies to shortened stays.

One night Cancellation Policy: Payable in full in advance and non-refundable.

Long Term Cancellation Policy: First month payment is due at time of reservation and is non-refundable. Additional months are due one month in advance and are non-refundable.  If payments are by check and it is not receive one month in advance, credit card will be processed.

Commercial Inns & Hotels have their own policies, which will be stated to you and on your confirmation.

Revisions: $25 reprocessing fee.

ADDITIONAL IMPORTANT INFORMATION:

Boston is known as “America’s Walking City.” It is small enough to visit and enjoy on foot and all of our properties have easy access to public transit. We urge you to leave your car at home as our historic city can be confusing to newcomers and parking is expensive and at a premium. See our Travel Resource Guide page.

PARKING: While only a few B&Bs have parking facilities on site (see notations in listings), parking in Boston is always available at a nearby garage or lot and we are happy to assist you with locations.

BREAKFAST: A complimentary continental breakfast is provided at our Metro Boston smaller B&Bs.  Commercial B&Bs and Inns serve full breakfasts unless otherwise indicated. Private furnished apartments have kitchens or kitchenettes and do not provide breakfast foods.

PHONES: Most B&Bs provide phone availability for local service only.

PETS: Since some hosts have cats or dogs, please let us know if you would prefer a B&B with no pets on the premises. We have very few B&Bs and furnished apartments that accommodate guests traveling with pets.

SMOKING: Most B&Bs do not permit smoking indoors and this is posted on each listing.

Some smaller B&Bs do not have locks on guest’s doors.

A furnished apartment or studio is a guest unit which has a private entry, in most cases, and which includes cooking facilities and a private bath.  Breakfast is not provided.

Continuous daily maid service is not guaranteed at furnished apartments or B&Bs as this varies by location. Linens and towels are always provided.

As elevators are rare in historic buildings and small B&Bs, please note the floor location of guestrooms if stairs are a problem.  When there is an elevator on site, the listing will note this.